The Importance of the Customer Journey in Marketing

Carly MacArthur

As businesses become more digitalized, mapping the customer journey has become essential to their success. The customer journey is an important way to not only closely identify who your audience is, but what their pain points are and how they will interact with your brand, products and services to g… more

Choosing an Editor: Top Four Things to Look For

Vikki Schembri

In today’s Information Age, when prospective clients come to your website, they come with a limited yet very valuable commodity: their attention. The longer you can hold their attention, the more interest is generated for you/your product/your service, and the more likely you are to convert that… more

The Importance of Creating Emotional Content

Jen Thompson

When creating content for your website, social media or other online communications, you may think that the more facts and information that you provide, the better your message will come across. While everyone loves a strong sense of knowledge, it’s an emotional connection that will really hit home… more